Emma Taylor

Background

About Emma Taylor

I am a quick learner and able to retain large amounts of information. I am also punctual, hardworking and eager to learn, as well as educate others. I have excellent computer skills, including Microsoft office, and great communication skills with customers and colleagues alike. I also have a real passion for the work I do, regardless of the role, with a strong focus on getting things right first time and working hard on personal feedback when received. I throw myself into the job and love the satisfaction of succeeding when meeting a challenge. Key Skills Determination to grow and learn new things Eagerness to help and teach others, whether within my team or my customers Calm under pressure and able to deflate situations and interact with all people with a smile Working to find ways to improve productivity and processes Excellent computer and English Language skills Extremely detail orientated, with a focus on strict personal organisation Able to think outside the box and find solutions to unpredicted issues Passionate about working hard to achieve goals Experienced in recent roles as Operations including Chatbot development, Enrolment Advisor, Customer Care Advisor, Legal Assistant and Analyst