Emmanuel A.
Customer Success Manager at Enroly
Based in London, United Kingdom
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Seniority
Staff
Department
Customer/Client Service
Location
London
Industry
Higher Education
Company size
68
Contact information
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e•••••••@enroly.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Emmanuel A.
As a Senior Customer Success Manager at Onfido, a leading identity verification platform, I empower our clients to onboard more users, reduce fraud, and comply with regulations. I manage a portfolio of enterprise accounts across various industries and regions, ensuring their satisfaction, retention, and growth. With over five years of experience in customer success and account management, I have developed strong skills in customer relationship management, online marketing analysis, sales analysis, and customer success processes. I have contributed to increasing the revenue, retention, and loyalty of our customers, as well as resolving their issues and providing them with strategic guidance and best practices. I hold a BA in International Business from London Metropolitan University, where I gained a solid foundation in global markets, cultures, and operations. I am passionate about leveraging technology to create positive social impact and enhance customer experiences. My goal is to continue learning and growing as a customer success professional and leader in the tech industry.
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