Emonvuon Sonia
Customer Success Advisor at Equinix
Based in Lagos State, Nigeria
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Seniority
Staff
Department
Customer/Client Service
Location
Lagos State
Industry
Internet Publishing
Company size
14K
Contact information
Reveal Emonvuon's email and phone
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e•••••••@equinix.com
Phone
5 credits+234 ••• •••• ••••
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Background
About Emonvuon Sonia
In my current role as a Customer Service Representative (Team Lead), I have built remarkable skills in managing client inquiries, effective communication, resolving complaints, and maintaining detailed records. This experience has given me the opportunity to develop strong interpersonal skills, enabling me to communicate effectively with clients and team members alike. During my internship as a Customer Support Officer, I further refined my customer service skills by providing introductory information to new customers, following up to ensure satisfaction, and addressing concerns. My experience here involved utilizing various systems to resolve issues efficiently. My virtual administrative training experience also has provided me with a strong foundation in organizational skills, project management, time management, travel itineraries, internet research, team work, networking, data entry, and attention to details.
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