Eneida Calisto Lopes

Background

About Eneida Calisto Lopes

Professional expert in technology markets and payment methods, leading high-performance teams focused on Merchant Operations, Customer, and Merchant Experience. Business Strategy. Enhance process through people, boosting performance and revenue growth, expanding and maintaining customer engagement. Oriented mindset for relationships and new solutions, fostering a collaborative environment that enhances productivity with key accounts, acting as a liaison between internal teams. Leadership multidisciplinary teams, promoting a collaborative environment boosting productivity and innovation. Expert in selection, development, and integration between teams, and areas. 14 years experience in FMCG, operation in retail|consumption in multinational leader on follow categories: Biscuits, Chocolates, Gums and Candies. Strong background in Sales Planning, Demand, and Customer Service. Expertise in leading Integrated Business Planning (IBP) processes, developing strategies in collaboration with Supply Planning, Commercial, and Logistic, focusing on operational efficiency and profitable growth, ensuring a solid customer experience with strategic partners, while enhancing profitability for the business.