Eoin MacKen
Sales & Event Coordinator at The Landmark Hotel
Based in Sligo, Ireland
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Seniority
Staff
Department
Sales & Business Development
Location
Sligo
Industry
Hospitality
Company size
114
Contact information
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e•••••••@thelandmarkhotel.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Eoin MacKen
Human Resource Management | Operations Coordinator Contact Information: eoinmacken08@gmail.com 0405831403 Full Clean Driver’s License Education: Bachelor of Business (Honours) in Human Resource Management Institute of Technology Sligo, 2016-2020 Graduated in June 2020 Professional Experience: Training, Quality & Performance Coach | Abtran | 2021 - 2023 Successfully trained, coached, and mentored call center agents across multiple accounts, including Student Universal Support Ireland (SUSI grant), Local Property Tax, and An Post. Developed and implemented training material to enhance employee skills, utilizing software like RISE to create engaging training courses. Customer Service Advisor | Abtran | 2020-2021 Demonstrated exceptional problem-solving and resolution skills to address customer queries effectively. Assisted with onboarding new team members, contributing to their successful integration into the RSA account. Marketing Intern | Compupac Sligo | 2019 Collaborated within a marketing group, focusing on a new company website and Shopify templates and themes. Shadowed managers, contributed to short and long-term objectives discussions, and gained insights into day-to-day operations. Feel free to reach out for networking opportunities or job opportunities.
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