Eric A.

Background

About Eric A.

Over 30 years in the Information Technology field. Accomplished at developing and building the technical, governance and compliance aspects of Information Technology service disciplines ensuring successful delivery of enterprise level programs aligned with business goals and risk management. Known for the ability to listen critically to customers and implement effective problem solving in diverse environments while achieving secure business objectives through a grasp of broad industry trends, the marketplace, available relationships and resources while remaining mindful of business costs and regulatory demands. As a technical leader, with extensive experience delivering transformative technology solutions and managing technology outsourcers, introduced new capabilities by advocating and obtaining C-suite approval for technical innovation, followed by successful, on-time implementations with a focus on improved performance and reliability while reducing overall operating costs. streamlining operational processes and maximising productivity. Expertise in managing projects within Information Systems, Customer Service and Manufacturing environments. Solid background in directing programs to implement Enterprise Resource Planning (ERP) and web based applications. Proven ability to bridge technology and business goals to provide productive solutions. Excellent communication and teamwork skills, with emphasis on building strong client relationships. Quick learner that rapidly adapts to emerging technologies. With extensive experience of working in stressful and time sensitive environments. Skilled in communicating highly technical information to both technical and non-technical personnel. Proven success in recruiting, managing and mentoring teams of high-performance, highly accountable, IT professionals in global teams ranging from 3 to 100+ members.