Eric Adauto

Background

About Eric Adauto

Strategic technical leader with 23 years of experience in telecom and IT, specializing in mobile network design, operations, service delivery, and platform transformation across 17 operators in the Americas, Europe, and Asia. Extensive background managing critical and highly available systems, ensuring performance, reliability, and customer experience. Combine deep technical expertise with end to end knowledge of mobile networks, services, and devices. Skilled at translating business requirements into innovative design strategies and practical implementations that maximize user experience. Strong believer in knowledge sharing and team development, inspiring collaboration across diverse departments to deliver high quality solutions. Recognized for problem solving in dynamic environments, maintaining clarity under pressure, and consistently executing technical solutions to meet objectives. AWS AI certified, with practical use of Generative AI to streamline processes, improve response quality, and accelerate resolution in delivery operations.