Eric Apodaca
Servicenow System Administrator at Govcio
Based in San Antonio, United States
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Seniority
Staff
Department
Information Technology
Location
San Antonio
Industry
IT System Data Services
Company size
3.1K
Contact information
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e•••••••@govcio.com
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Background
About Eric Apodaca
As a ServiceNow System Administrator at GovCIO, I utilize ITSM and ITOM to maintain service portals, build workflows and scoped applications, integrate applications with APIs and scripts, and provide Tier 2 and 3 support of the SaaS. I have successfully served over 60 US Government clients, ensuring their IT needs are met with efficiency and security. I have a Bachelor of Applied Science in Information Technology from the University of the Incarnate Word and an Associate's degree in Information Technology from the Community College of the Air Force. I am also a certified ServiceNow System Administrator, CompTIA Advanced Security Practitioner (CASP+) and CompTIA Security+. I have over 7 years of experience in the information technology industry. I am passionate about ServiceNow, system administration, IT support, IT consulting and cyber security. I have an active DoD TS/SCI security clearance and a proven track record of delivering results in challenging and dynamic environments.
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