Eric Baldonado

Direct of Rehab Services at Mercy

Based in Crystal City, United States

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Seniority

Director

Department

Healthcare & Human Services

Location

Crystal City

Industry

Hospitals and Health Care

Company size

30K

Contact information

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Email

1 credit

e•••••••@mercy.net

Phone

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Background

About Eric Baldonado

Transforming Healthcare Through Strategic Leadership & Operational ExcellenceWith 24 years of progressive leadership experience, I specialize in driving enterprise-wide transformation, optimizing clinical operations, and delivering measurable improvements in patient outcomes and financial performance.My expertise spans strategic planning, post-acute care, value-based programs, utilization management, and digital transformation. I have successfully led multi-site operations, implemented data-driven decision frameworks, and fostered high-performing teams across complex healthcare systems.Core Strengths:• Executive Leadership & Organizational Development• Operational Excellence & Process Optimization• P&L Management & Financial Stewardship• Regulatory Compliance (CMS, CARF, Joint Commission)• Business Transformation & Growth Strategy• Digital Health & Data Analytics (Power BI, KPIs, OKRs)I’m passionate about building collaborative cultures, leveraging technology for better care delivery, and aligning clinical strategy with organizational goals.Open to connecting with healthcare leaders, innovators, and organizations focused on advancing patient care and operational performance. Experience (Condensed & Optimized for LinkedIn)Director of Rehabilitation Services | Mercy Hospital Jefferson2017 – PresentLead 8 departments including Rehab Services, Acute Rehab Unit, Wound Care, and Hyperbaric Medicine.Co-led post-acute strategy, improving care transitions and reducing readmissions.Implemented data-driven performance metrics (KPIs, OKRs) and Power BI dashboards for operational transparency.Achieved >20% improvement in employee engagement and sustained 80%+ return-to-home rate for ARU patients.Executive Director | Kindred Healthcare2015 – 2016Directed inpatient and outpatient therapy operations across multiple clinics.Delivered operational efficiencies and compliance with CMS and payer standards.Operational Director | CHI Health2014 – 2015Oversaw operations for two hospitals and seven outpatient clinics across two states.Managed inpatient therapy and wound care programs, ensuring regulatory compliance.

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Eric Baldonado Email & Phone Number @ Mercy | Kipplo Discover