Eric Baugus
Computer Center Assistant at Las Vegas-Clark County Library District
Based in North Las Vegas, United States
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Seniority
Staff
Department
Information Technology
Location
North Las Vegas
Industry
Libraries
Company size
404
Contact information
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e•••••••@thelibrarydistrict.org
Phone
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Background
About Eric Baugus
I’m a customer service driven professional who enjoys helping people obtain answers to their tech questions in a quick and effective manner. This requires me to consistently deliver high quality responses with customer satisfaction in mind. My customer service abilities are exceptional: • Excel in solving customer issues in a timely manner • Communicate clearly in both verbal and written forms • Utilize active listening for conflict resolution • Maintain a positive attitude in difficult situations I educate and motivate myself to be a highly productive individual: • Consistent in learning more technology • Plan and prioritize daily tasks • Strive to make excellent decisions Skills/Interests: Office 365, Windows 10, Networking, Switch & Router Configuration, Website Management, HTML, CSS, JavaScript, Active Directory, Tech Support.
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