Eric Brooks
Soldier at South Dakota Army National Guard
Based in Sioux Falls, United States
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Seniority
Staff
Department
Public Administration & Safety
Location
Sioux Falls
Industry
Armed Forces
Company size
411
Contact information
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e•••••••@nationalguard.com
Phone
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Background
About Eric Brooks
As a Support Services Analyst at the State of South Dakota, I provide IT support to several state agencies leveraging my skills in Office 365 administration, remote tools, hardware diagnosis and repair and software troubleshooting. I enjoy helping end users resolve their technical issues and ensure their devices are secure and up-to-date. I have over 16 years experience as a soldier in the South Dakota Army National Guard; there, I have developed leadership, problem-solving, resiliency and teamwork skills. I also hold a Certified Pharmacy Technician (CPhT) credential and have worked as a Pharmacy Technician for almost ten years balancing attention to detail with workflow efficiency. My diverse background and expertise enable me to adapt to different IT environments and deliver quality, timely service.
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