Eric Burabod
Information Technology Support Engineer at Compushooter Managed I.T
Based in Tacloban, Philippines
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Seniority
Staff
Department
Information Technology
Location
Tacloban
Industry
IT Services and IT Consulting
Company size
10
Contact information
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e•••••••@compushooter.com
Phone
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Background
About Eric Burabod
I am a highly motivated type of individual solid determination, 18 years experienced in IT Helpdesk customer support specialize in computers Servers and network onsite and remote. Strong initiative skills and problem solving. Has a wide range of technical skills and knowledge on computers, Servers, Network and Telecoms, Rest assured I am very flexible and can work with minimal supervision. Key services: Ticketing systems (Salesforce, SolarWinds, ServiceNow, CRM, Zendesk, ADM Manager) Chat (Facebook messenger, Teams, Slack, Ring central, Fuze, Trello, Discord, Zoom) Remote tools ( Citrix Gotoassist, TeamViewer, Anydesk and more.) Email Management Phone support Project Management MS Application Internet Research Knowledge Base Standard Operating Procedure SOP and Quality Assurance Admin Assistance | Tech Support | Customer Service Tools, Office 365 Google Suite (Sheets, Docs, Forms), PDF. Google Drive, Dropbox, OneDrive.
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