Eric Carpenter
Solutions Sales Engineer at Grafana Labs
Based in Brooklyn, United States
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Seniority
Staff
Department
Sales & Business Development
Location
Brooklyn
Industry
Software Development
Company size
1.8K
Contact information
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e•••••••@grafana.com
Phone
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Background
About Eric Carpenter
Accomplished Sales Engineer with 12 years’ experience in IT operations. Excels at designing purpose-built solutions, understanding complex requirements, and tailoring proposals to any audience. Enjoys the thrill of closing a deal while designing solutions to solve complex operational and business needs- Proficient in IT operation software including, but not limited to, IBM Netcool & Tivoli suite ITM/ITNM/TBSM/TADDM/Control Desk, ServiceNow, BMC Remedy/Atrium, Splunk, Edge, VC4, SalesForce CRM and SevOne - Extensive experience designing and deploying IT Operation & Service Management solutions and integrating with clients’ OSS/BSS stacks - Skilled at identifying value-driven automations and analytics for IT operations across many business sectors
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