Eric Dyment

Background

About Eric Dyment

Technology has been my passion since I played on my first PC. After finishing Computer Science studies at Sheridan College, I had my first big break into the IT industry through WIS International. Here, I learned about project management, quality assurance, implementing cutting edge technology and supporting clients on a global scale. Eventually, I decided to hone my customer service skills by joining Cogeco. For most of a decade, I excelled and advanced through the technical support teams, often assisting some of the most challenging clients come to a positive resolution. From Cogeco, I went to Capital Sewer. The position required multiple hats at all time. Often I was challenged to be project coordinator, network administrator, lead developer and data manager all in the same day. When I finally arrived at PSD, I found a calling in training and implementation. I gained valuable experience working with municipal clients, from CAOs to field staff, teaching them how to apply and use Enterprise Asset Management software. At the same time, I learned new project management skills which allowed me to run projects with very little oversight. Seeking new opportunities, my searches brought me to Intelex. The EQHS space is a fascinating landscape of programs and projects that keep people coming home from an otherwise dangerous workspace. I was gifted time with teams all around the world and in several industries. Each of them learning various cloud based software for their specific Environmental, Quality, Health and Safety needs. Joining Trapeze was my next endeavour. Here I was trained on transit operations and the software they use to make ridership possible. SQL Management Studio, Amazon Cloud Services and JSON programming were some of the skills needed to work with the various transit programs. Not to mention keeping the training delivery and internal documentation updated through Confluence and JIRA, with each project. I am now looking for my next opportunity to impress, improve and inspire.