Eric Ehrhardt
Field Claims Adjuster at Progressive Insurance
Based in Frederick, United States
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Seniority
Staff
Department
Operations
Location
Frederick
Industry
Insurance
Company size
44K
Contact information
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e•••••••@progressive.com
Phone
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Background
About Eric Ehrhardt
Auto Damage expert with extensive experience handling auto damage claims as well as guiding a large team of adjusters and supervisors on the best practices of auto physical damage claim processing. Experience includes working in Maryland, Virginia, Pennsylvania, West Virginia and overseeing virtual claims operations for auto and other property damage claims. Skilled in implementing strategies to control loss costs, reduce claim cycle time, reduce rental days, and to improve customer service. Managed both field teams and virtual teams handling Direct Repair Programs and photo estimate claims. Worked with both internal departments and external vendors to establish coverage, resolve complex claim issues, and to negotiate settlements. Also experienced with handling catastrophes, state Department of Insurance complaints, budgeting, planning, staffing, training, and hiring.
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