Eric Fey
Quality Assurance Specialist at San Bernardino County Superintendent Of Schools
Based in Rancho Cucamonga, United States
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Seniority
Staff
Department
Other
Location
Rancho Cucamonga
Industry
Education Administration Programs
Company size
772
Contact information
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e•••••••@sbcss.k12.ca.us
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Background
About Eric Fey
Financial IT Engineer with 15+ years of training experience, and 10+ years of process improvement and automation. Reliably conduct process discoveries, analyze data, and partner with various business units to develop and implement efficient and repeatable automation. Diligently research and resolve escalated technical issues, identify training needs and develop instructional materials to promote self service along with comprehensive training instructions to elevate associate growth and knowledge. Examples of significant projects that were initiated include automation of processes executed during evening and graveyard hours, resulting in full automation after hours and increased availability for associates during working hours. Orchestrated the migration of documents through seven acquisitions which included over 100 million documents. Implemented company wide workflow for daily review of critical reports and deployed barcode creation with automated recognition to streamline ingestion of documents. To solve the problems we encounter each day it just takes understanding, brainstorming and teamwork to dream up some truly incredible accomplishments.
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