Verified recordSoftware Development

Eric Forward

Sr Cloud Solution Architect Pod Lead Modern Work Microsoft Teams at Microsoft

Based in Leander, United States

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Seniority

Other

Department

Other

Location

Leander

Industry

Software Development

Company size

233K

Contact information

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Email

1 credit

e•••••••@news.microsoft.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Eric Forward

With over 10 years of experience in customer success, I help enterprise customers achieve their business goals and maximize the value of the products they own. I am a skilled leader who can drive strategic initiatives, manage complex projects, and build lasting relationships with stakeholders.As a Customer Success Manager, I leverage my domain expertise and passion for technology to deliver best-in-class service and support to my customers. I collaborate with cross-functional teams, partners, and vendors to ensure customer satisfaction, retention, and growth. I also mentor and coach other customer success managers and contribute to the continuous improvement of the customer success organization. My mission is to empower customers to transform their work culture and productivity and product adoption.

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