Eric Gonzales

Background

About Eric Gonzales

The employees who left quietly were the ones I least expected.It took 10 years of evaluating employee engagement data to understand why.42% of employees who leave say their manager could have prevented it. From my experience, the real number is 75%.The signal is in the survey data, months before a top performer leaves.I assumed better survey design and stronger benchmarks measured retention. Then feedback from a 15-year employee changed my thinking:"My feedback fell on deaf ears. That's when I knew I had to leave."This is the gap between what organizations assume and what employees experience.Closing that gap became the work.Across a federal workforce at DOT, my strategy shifted from a single snapshot of feedback to tracking the full employee lifecycle. That work contributed to a Top 5 Best Places to Work in Government ranking.This experience now extends into consulting with nonprofits and mid-sized organizations through Northpoint Workforce Advisors, where I partner with HR leaders on workforce analytics, organizational assessments, and capturing the employee experience.Whether you have identified this gap or you're wondering where the signal typically shows up based on your organization's size and sector, email me at eric.gonzales@northpointworkforce.com