Eric Gordon
Customer Experience Assistant Manager at Brilliant Earth
Based in Portland, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Portland
Industry
Retail Luxury Goods and Jewelry
Company size
921
Contact information
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e•••••••@brilliantearth.com
Phone
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Background
About Eric Gordon
Hello, I'm Eric! I'm the Showroom Operations Coordinator at Brilliant Earth's Portland showroom. Though I have a diverse breadth of experience within the fields of retail, hospitality, and the service industry, I've learned so much throughout the last year and a half at BE. Starting off as a jewelry consultant I hosted high-value appointments, tracking my sales goals and KPIs with my manager, and collaborated across multiple teams to serve our clients. Gradually taking on more responsibilities at the showroom, I was promoted to Showroom Operations Coordinator earlier this summer. Now I manage and audit our inventory, handle our shipping and receiving, and pivot to assist my coworkers within our retail, concierge, and office spaces. I'm looking forward to even more growth within the coming years, and bringing all of my unique skillsets to the table.
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