Eric Goulet

Background

About Eric Goulet

As Manager, Retail Operations & Technology, I bridge the gap between retail execution and digital innovation. With a strong foundation in agile methodologies, I serve as both Product Owner and Product Manager for our POS and mPOS platforms, driving the development of intuitive, scalable solutions that empower frontline teams and enhance customer experiences. I collaborate closely with cross-functional teams—including software developers, testers, and retail stakeholders—to translate operational needs into actionable product roadmaps. My focus is on delivering high-impact technology that streamlines store operations, improves transaction efficiency, and supports business growth. Passionate about continuous improvement, I thrive in fast-paced environments where I can align technology with real-world retail challenges. Whether it's leading sprint planning, prioritizing backlogs, or launching new features, I bring a strategic mindset and a hands-on approach to every initiative.