Eric Hellgren
Network Support Engineer at Dignity Health
Based in Sacramento, United States
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Seniority
Staff
Department
Information Technology
Location
Sacramento
Industry
Hospitals and Health Care
Company size
32K
Contact information
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e•••••••@dignityhealth.org
Phone
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Background
About Eric Hellgren
Expert for installations, configurations, and applications. Troubleshoot and resolve connectivity issues for local LAN, WIFI and remote VPN connections. Identify and troubleshoot WAN site connectivity issues. Document, log, escalate, and follow-up on issues with end users and sites. Monitor servers and network connections across the organization. Create, maintain, and terminate user accounts for multiple applications and systems. Configure and deploy end user laptop and desktop systems and assist in configuring and deploying servers through the enterprise network. Assist in the development of and compliance with all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. Actively participate in network related projects within the IT Department. Ensure end user satisfaction at all times, Keep management closely informed of any issues that require escalation
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