Eric Henske
Technical Services Manager at Cps Cards
Based in Carol Stream, United States
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Seniority
Manager
Department
General Business & Management
Location
Carol Stream
Industry
Printing Services
Company size
55
Contact information
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e•••••••@cpscards.com
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Background
About Eric Henske
Manager, Engineer and Technician that’s been my career. Placing solutions and painting a path forward to success. Understand what went wrong, fix the problem and lead into the future with that knowledge. Leveraging the past while seeing the future. Implement ideas that no one thought of or was capable of putting into fruition. Challenge the leaders and inspire the technician. This is what makes your customers and clients happy. Be the Dynamic leader, be the invaluable peer, be the guiding teacher that empowers the workforce to reaching the goal. Results-driven, customer-focused Design/Sales/Support Engineer and Manager with the experience implementing electronics, robotics, automatic manufacturing, test and medical equipment for global firms such as Panasonic Factory Automation, Matsushita Industrial and Eagle Test Systems. Consistent record of success designing market-sensitive products/processes, with up to 300% increases in annual sales and 35% improvement in customer satisfaction. Specialized skills in Web-based training and test development, as well as GMP and FDA (FMEA and FTA) documentation compliance.• Focused, natural leader, nurturing productive relationships with colleagues, customers and staff at all levels, and facilitating acceptance of new approaches. • Adept at clearly establishing priorities, managing risk and driving the timely completion of complex, large-scale projects. • Hands-on, master problem solver, consistently producing technical solutions that contribute to revenue growth, improve business efficiencies and increase customer satisfaction.Specialties: Capital Equipment Project Management, ATE, Biomedical Electronics, Operations Management, Project Development, IT Support, Vendor Relations/Negotiation Skills, Engineering / Customer Liaison, Sales Support/Creative Presentations, Web-Based Technology Curriculum Development, Manufacturing Engineering, Electronic Design, Electronic TestingRobotics,
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