Eric Hill

Background

About Eric Hill

Eric started his career at AT & T in February 7, Eric was hired in as a Service Representative; he was promoted to Escalation Manager soon after completing Initial Training for the Service Representative position. Eric has held multiple positions within AT & T since He has been an Attendance Manager, Incubation Manager, Call Center Sales Manager, Win Back Escalation Manager, Billing Manager, GSAM, Results Manager, M&P Manager, AT & T Business Network Manager and Customer Service Manager. Eric years of experience are as follows:*20+ years of Management experience *20+ years of Customer Service, Sales and telecommunications experience *15 years of dedicated service with AT & T *10 years Billing experience *10 years Retail Sales Management Experience * 9 years of reports management and data analysis experience.* 4 years Uverse/DTV provisioning & sales experience Eric is focused on meeting his company's commitments and improving the customer’s overall experience. Eric is currently enrolled at Oakland Community College working towards a degree in Computer Information Systems and Business Analyst, focusing on Cyber Security. Eric has plans on working to help improve Data networks helping create a more secure network experience for customers.