Eric Hsiao

Background

About Eric Hsiao

I am a Field Application Engineer with over 10 years of experience in system integration, hardware/software debugging, and international customer support. I have worked across multiple industries including AOI inspection systems, embedded electronics, and IoT solutions, delivering projects from proof-of-concept to production. I specialize in: 1.Cross-functional collaboration – bridging communication between U.S. clients and Chinese/Taiwanese engineering teams. 2.Hands-on technical support – system calibration, circuit debugging, PCB layout, and optical system design. 3.International project execution & overseas assignments – frequent business trips and on-site deployment in the U.S. and Asia for troubleshooting, client training, and system integration. 4.Customer success – stabilizing system performance and achieving 85–90%+ detection accuracy in AOI projects. Some key achievements include: 1.Led AOI defect detection projects for top U.S. clients, successfully deploying systems with >85% accuracy. 2.Acted as the primary technical liaison, resolving complex HW/SW integration issues under tight schedules. 3.Assigned to overseas sites to support project rollout, coordinate with local teams, and ensure smooth execution across global operations. With a PMP certification and a strong technical foundation in digital circuits, optical systems, and embedded programming (C), I bring both engineering expertise and project management discipline. My passion lies in working with global teams, solving challenging technical problems, and driving innovative products to success.