Eric Hughes

Background

About Eric Hughes

I am an accomplished analyst with extensive research experience and background in Information Technology, and IT Systems Development Life Cycle. My Success is found through integrating technology solutions with legacy enterprise applications. I continuously strive to further improve invested organizations by servicing their portfolio and engagement programs with the goals of optimizing customer's solutions and safeguarding their operations. I demonstrate sound analytical aptitudes and project management through projects spanning: IT integrations; new IT product introductions; and customer service improvements. I have developed strong people management skills that was acquired commanding a platoon in the Canadian Armed Forces. My experience with National Defense and Enterprise Operations have given me a solid foundation in which I am able to apply my expertise with IT analytics to further promote the success and efficiency of any company in which I work for. Expertise includes: Specialties: Gathered requirements Data transformation Data Warehousing Reporting database Automated data Analytical research and data mining Workforce Management Systems Time, Attendance and Labour Management Management System Specialist Customer Relationship Management (CRM - Siebel) Applications Business Intelligence Systems Databases: Oracle; Access; Excel Strong Business and Technological Acumen Technological Acumen in computer networking and programming languages IT Project Management IT Program Management Technology Forecasting Business Forecasting Management of resources Negotiation and conflict resolution