Eric Jaikissoon

Background

About Eric Jaikissoon

Strong customer-service orientation, effective interpersonal and relationship-building skills, and ability to present ideas in user-friendly language to both technical and non-technical end-users. • Ability to read and understand technical manuals, procedural documentation, and OEM guides • Excellent technical knowledge of PC and desktop hardware, internal components such as video cards, motherboards as well as hands-on hardware and application troubleshooting experience. • Knowledge of software and applications, including XP, MAC OS X; Microsoft Office, IE, enterprise-level Anti-Virus & Anti-Spyware software, diagnostic utilities. • Experience with supporting enterprise-level printers and video projectors. • Experience in emergency services, secretarial as well as managerial duties. • CPR and Defibrillator certified, Firefighter 1 & 2, Fire ground officer development, Incident Command System 200 & 700, also have ISCO. • Bergen Community and Passaic Community Colleges, Berkley College – majored in fire science, computer science, criminal justice as well as business management. • Excellent interpersonal, oral, and written communication skills. • Core values: Professionalism, dedication, integrity, discipline, and respect for diversity.