Eric Joy

Background

About Eric Joy

The facility and property manager's roles have become more challenging. Poor service has become the new norm. Pressure points and work demands have increased while vendor resources that offer quality service and relationships-based performance continue to dwindle. Committed service from your team and vendors requires you to attract, educate and inspire loyalty and a desire to serve. Here are some guidelines we find helpful when looking for other servant-minded companies to do business with. • Communication - Do they talk as respectful peers to those that they serve and are served by? How do they handle the tough conversations? Do they work alongside or act in a critical and harsh manner when things go wrong? • Energy - Are they victims of burnout or do they exude positivity and place high value on mutual quality workmanship as a team mindset? • Grace - Do they offer consideration to others serving their purpose or simply make demands for themselves? • Positivity - Are they someone that makes you want to pick up the phone and inspire trust and confidence they have your back? • Discipline - Does organization rule or are they likely to drop the ball and expect you to deal with the consequences? If you have challenges finding consistency with quality and excellence in the door service industry, a small business can be an ideal solution. A small business has respect for all customers of all sizes. Our customers know the names of our entire team. As a local Maine business, we are sharing the risks with you and have to ensure we are keeping you happy and our costs of insurability reasonable to keep us in business. We care MORE than the large chains because of this. Call us if you are in search of a straightforward and serious provider of quality door service. We take pride in how we take care of our customers and are often told how much we stand out for positive workplace culture.