Eric Karickhoff
Senior Technical Support Manager at Eyefinity
Based in Sacramento, United States
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Seniority
Manager
Department
Information Technology
Location
Sacramento
Industry
Software Development
Company size
225
Contact information
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e•••••••@eyefinity.com
Phone
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Background
About Eric Karickhoff
I am an experienced Technical Customer Success professional specializing in creating and managing teams and processes that help businesses leverage technology to grow their business. My strengths include the ability to interpret customer needs and create ways to satisfy them through product or process enhancements. I also have a record of delivering results that exceed targets while operating under a $1.7M budget. I have achieved a 38% increase in Customer Satisfaction, a 58 point increase in NPS and reduced employee attrition 20%. I am excited about leveraging my diverse experience to expand my impact on the creation or evolution of a technology product or service in my next role.
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