Eric Landry

Background

About Eric Landry

A PMP-certified senior project manager, business analyst and consultant, experienced in: • Managing 1MM+ enterprise Identity Access Management, internet, intranet and CRM projects • Managing professional services engagements through the project life cycle, from project vision to solution implementation • Defining governance policies, roles, responsibilities and procedures • Managing specifications for identity and user access management strategies, including identity, entitlements, provisioning and de-provisioning process and implementation • Managing both customer engagements and vendors • Managing the RFP lifecycle, including RFP creation, responses, scoring, and system selection • Facilitating workshop/JAD sessions for functionality, design, and workflow process definition • Creating project plans, project estimates, statements of work, project charters, use cases, wireframes, process workflow diagrams and system requirement specifications • Creating business plans, project and financial reports, project metrics and status reports for project stakeholders • Working with senior executives to define and execute product and project strategy • Working with development teams to ensure project deliverables align with customer expectations and user needs • Defining 'as is' and 'to be' target state processes and workflows • Client sectors include media, education, financial services, health care, and oil and gas • Public speaker to professional groups on user-centred design, and Customer Expectations and User Needs Clients include: Television Bureau of Canada, Mackenzie Health, Ministry of Health, Canada Pension Plan Investment Board, Dynacare, Nexen Energy, Addax Petroleum, PostMedia, ETFO, Ontario College of Teachers, City of Waterloo, City of Saskatoon,Yukon Government, City of Brampton, Whitehorse General Hospital, HydroOne, Upper Canada District School Board, George Brown College, Ontario College Application Service, Certified General Accountants of Ontario.