Eric Long
General Manager at Ramada
Based in Rockford, United States
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Seniority
Manager
Department
Operations
Location
Rockford
Industry
Hospitality
Company size
1K
Contact information
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e•••••••@ramadakochi.com
Phone
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Background
About Eric Long
My over 14 years of experience in the customer service, hospitality, and management industries are evidence of my skills and dedication to providing outstanding business and staff management, as well as customer service. I am proficient in Windows, MS Word, Excel, Outlook, ADP payroll, STAR reporting, data compiling, data entry, reporting and forecasting. I am proficient in all aspects of business operations, including customer service, audit, long-term lodging management, housekeeping/janitorial, sales, marketing, social media. I am experienced in accounts payable and receivable, budgeting, reviewing of profit and loss statements, inventory, ordering, and vendor and outside service contracting. I have proven skills in staff management and supervision, including hiring, training, scheduling, evaluation, counseling, problem resolution, and disciplinary action. Finally, I have experience in sales and marketing, with skills in telemarketing, email marketing, social media, client building and contacting, group bids and reservations, distribution of material, and analyzing market needs, trends, client needs, and competitor trends.
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