Eric Michaud

Background

About Eric Michaud

I lead with balance, clarity, and conviction — rooted in data, driven by people, and designed for scale. As SVP of Marketing Technology at Epsilon (Publicis Groupe), I oversee 450+ global associates delivering marketing operations and campaign execution for 90+ enterprise clients. I specialize in unifying fragmented teams, stabilizing complex client environments, and scaling operations with a human-centered approach. Over the course of my 17+ years at Epsilon, I’ve led transformational change — including consolidating multiple overlapping business units into one high-performing organization and helping enterprise clients reach operational maturity through clear accountability and structured delivery models. My strength lies in remaining calm, clear, and adaptable, no matter the complexity — enabling strong decision-making and team cohesion through high stakes transformations. I’m passionate about creating environments where people and platforms can perform at their best — especially in large-scale, fast-moving organizations navigating digital complexity and change.