Eric Nowlin

Background

About Eric Nowlin

Innovative. Results-driven. Leader. Mentor. Operational Excellence, Process and Continuous Improvement expert. These are just a few of the titles that Eric Nowlin holds. With decades of transforming revenue generating and back office operations for F500 companies, he has earned a reputation for his ability to manage change and turn around organizations. In particular, he has revamped multiple underperforming operations at organizations such as State Farm, Farm Bureau Insurance and Liberty Mutual Insurance. Eric builds and maintains lasting relationships, driving stakeholder engagement while adjusting to emerging trends and business demands. His exemplary educational qualifications include an MBA from Southern New Hampshire University, combined with industry-leading professional development (Lean Six Sigma Black Belt, ScrumMaster, Chartered Financial Consultant, and more). As an out-of-the-box thinker, he is committed to improving operations, driving strong business development and optimizing overall performance. Key areas of specialization: Operational Excellence Process Excellence Continuous Improvement Transformational Strategy Sales Leadership Strategic Market Planning Insurance/Financial Services Relationship Building Stakeholder Management Team Management (35 Direct Reports) Talent Development Distribution Expansion Change Management Budget Management ($10M) Performance Development Analytics/Problem-Solving Process and Value Stream Mapping Playbook and methodology development Training and Development Facilitation Selected highlights from my career: Coaching & Leadership: Developed and promoted diverse staff to positions of authority, acting as a trusted mentor and dedicated coach. Growth & Change Management: Incorporated new procedures and standards for a poor-performing operations leading to organizational wide recognition for outstanding performance. F500 Achievements: Headed organizational transformations at two F500 companies (Liberty Mutual and Discover), increasing operational efficiency improvement, and revenue growth. Strategic Sales & Marketing: Provided high-level strategic guidance for operations, sales, consulting, change management, training roles, quality, risk, and much more, emphasizing new methodologies and technologies. In his free time, he enjoys hiking, car restoration and travelling with his family. You can reach Eric at etmil35@gmail.com