Eric Palau
Quality Assurance Associate at American Airlines
Based in Scottsdale, United States
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Seniority
Staff
Department
Other
Location
Scottsdale
Industry
Airlines and Aviation
Company size
59K
Contact information
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e•••••••@aa.com
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Background
About Eric Palau
I graduated from Arizona State University with a Bachelor of Arts in Political Science and Government, and I have been working as a Quality Assurance Associate at American Airlines since October 2022. My core competencies include software testing, defect reporting, test case design, and test strategy development. In my current role, I collaborate with the development team and business users to ensure product quality standards are met. I use Azure DevOps to create and review test cases, prioritize and execute functional and regression tests, report defects and issues, and perform root-cause analysis. I also participate in design meetings and risk assessment sessions to provide feedback and suggestions. I am motivated by delivering high-quality products that meet customer needs and expectations, and I can bring diverse perspectives and experiences to the team, as I have a background in political science and government, and I am fluent in English and Spanish.
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