Eric Palmero

Background

About Eric Palmero

Innovative and experienced Endpoint Architect responsible for requirements gathering, researching, recommending, and strategizing for end-user technology platforms in support of the End-user computing team. My roles have required extensive knowledge of Endpoint (desktop) operating systems, including Windows, Mac, mobile and other devices and their operating and management environments. • 5+ years in IT Enterprise End-User Computing architecture/engineering, implementing/ managing complex End-User solutions • Lead experience with evaluating and implementing new technologies and understand their impact on the enterprise-wide environment • Extensive knowledge of core enterprise end user system technologies including: Windows and Mac OS, Microsoft and Apple applications, Anti-Virus, Active Directory, GPOs, Login Scripts, File Shares, and collaboration tools, PC and Mac configuration processes, and any other aspect of the end user space • Skilled at consulting with IT team and business stakeholders to define needs, develop requirements and analyze findings to advise and recommend and deploy endpoint solutions • Proven understanding of key cyber security concepts and frameworks especially regarding end-user computing, mobility and SaaS services Recent Responsibilities include: • Assist with creation and maintenance of enterprise architecture and technology roadmaps for the EUC portfolio of platforms and technologies • Research and evaluate specialized hardware platforms for consideration in non-standard use cases • Actively participate in team and organization-wide architecture and engineering discussions • Hardware and OS lifecycle roadmaps for both MacOS and WinOS devices • Configuration and administration of Hybrid AAD Joined environment for Endpoint Management tool • Win10 Autopilot configuration and administration • Configuration and administration of Non-Persistent VM pools to support business continuity during Covid-19 pandemic