Verified recordSoftware Development

Eric Provencher

Renewals Manager at Fivetran

Based in Denver, United States

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Seniority

Manager

Department

Customer/Client Service

Location

Denver

Industry

Software Development

Company size

1.7K

Contact information

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Email

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e•••••••@bitly.com

Phone

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Background

About Eric Provencher

I manage the subscription renewal lifecycle, with a strong focus on mitigating risk and accurately forecasting revenue retention. My role involves analyzing key factors like customer adoption and usage trends to ensure we’re aligned with customer expectations while also meeting our business goals. It’s all about finding that balance. Helping customers see continued value in our solutions while supporting Fivetran’s growth. Building strong relationships and understanding customer needs are at the heart of what I do to make the renewal process as smooth and beneficial as possible

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