Eric Pyne
Customer Experience Manager at Allas Pool
Based in Helsinki, Finland
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Seniority
Manager
Department
Customer/Client Service
Location
Helsinki
Industry
Recreational Facilities
Company size
37
Contact information
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e•••••••@allaspool.fi
Phone
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Background
About Eric Pyne
As a Customer Experience Manager at Allas Sea Pool, I co-lead a team of 20+ staff members to provide exceptional service and memorable experiences to our guests. I am responsible for overseeing the daily operations, staff training, customer feedback, and quality standards of our seaside wellness complex, which offers pools, saunas, cafes, and events.With a Bachelor of Applied Science in Ecotourism and Outdoor Leadership and a Business Diploma, I have a strong background and passion for adventure travel, customer service, and interpretive guiding. I have been working at Allas Sea Pool since 2018, starting as a Customer Service Representative, then becoming a Customer Service Supervisor, and finally a Customer Experience Manager. In my roles, I have contributed to increasing customer satisfaction, retention, and loyalty, as well as enhancing the brand reputation and visibility of Allas Sea Pool.I am always looking for new opportunities to learn, grow, and collaborate with other professionals in the tourism, travel, and hospitality industry. I am open to new challenges and projects that align with my values and goals. I believe in creating positive and sustainable impacts for the environment, the community, and the customers. Please feel free to contact me and let's find a way to work together. Thank you for your time and attention.Eric PyneEmail: eric.pyne@mymhc.ca
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