Verified recordRetail

Eric Ramosa

Massmart Senior Service Desk Agent at Massmart

Based in City of Johannesburg, South Africa

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Seniority

Other

Department

Other

Location

City of Johannesburg

Industry

Retail

Company size

16K

Contact information

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e•••••••@massmart.co.za

Phone

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+27 ••• •••• ••••

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Background

About Eric Ramosa

I'm hard worker who can work under pressure without continuous super vision. Also believe that healthy team work always plays major role for the benefit of the company. I would be glad to join such huge company and also willing to further up my education if given chance t prove my capabilities. My Experience : Creating Sap password, Unlocking and resetting Sap password, First line support, Logging and resolving calls via telephone, Configuring outlook, Linking users to print, Troubleshooting network and mapping users to share drive, Guiding users to do the telephonic survey to improve our customer service, Remote support to users machine, Installing application and updating anti-viruses, Using active directory and updating users profiles, etc I would like to be IT specialist is either Security or Cybersecurity engineer if give chance to further up my education. Achievement: I have been voted the best Feedback employee of the month of August last year 2018.

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