Eric Remedios

Background

About Eric Remedios

Top performer with a proven track record and over 15 years of experience providing administrative, systems, and operational support to team members, subordinates, and management personnel. Capable of driving increases in the overall productivity of operations by directly managing maintenance, configuration, and reliability of computer systems. Equally effective in communicating with clients on an ongoing basis to build increases in trust, loyalty, sales, and repeat business. Achieved numerous accomplishments throughout career including a decrease in fraudulent transactions by $2M. Obtained several awards for outstanding customer service performance, such as the rare Bank of America's World Class Customer Experience Award and Client Loyalty Award, as well as Old Republic Home Protection Employee of the Year in 2013. I am actively seeking a career where I can utilize my administrative, customer service, and system support skills toward maximizing company reputation and success. •Influential designer who quickly rectifies on-site and virtual challenges by streamlining operations, eliminating risks, and adapting to evolving scenarios in fast-paced environments •Expertise in managing the maintenance, configuration, and reliable operation of computer systems •Strategically prioritize, coordinate, and manage multiple improvement projects to optimize productivity. •Dynamic communication and interpersonal relation skills with a continual commitment to working collaboratively with team members to share collective ideas and input while hosting group meetings •Technology savvy, with proficiency in Microsoft Office Suite (particularly Excel), User Form and interface Design, Visual Basic coding, and Adobe Premiere; rapidly learn new software supporting employer operations •High level of professional integrity instrumental for maintaining confidential records, files, and documents