Eric Rivera

Background

About Eric Rivera

My diverse profiles as ‘Manager’ and ‘IT specialist’, gives me a unique ability to apply technology, in all its forms, to business processes. Some of the business process knowledge includes accounting, finance, facilities, inventory control, budgeting, vendor management and various operational processes, including POS systems. I have experience with merger/acquisition events, high growth challenges, technology replacement projects, and IT process improvement. I have delivered technology projects on schedule; including implementing POS systems on board vessels and in different types of dining facilities. Proficient in Advanced MS Office Suite and certified in CompTIA A+, Network+, Security+ and Telecommunications. Throughout my career in ‘Culinary operations, Life Support and Customer Services’, I have demonstrated success in Government Contracts, event planning and in developing systems and procedures that streamline kitchen operations, increase productivity, and decrease food wastage. Extensive food service industry experience, including menu planning, analysis and costing, record keeping, administering operations. Includes all stages of the menu innovation process, from initiation to the design and construction phase, checking against the budgetary constraints and reporting to the higher management. Leading competent staff and managing change to ensure 100% client satisfaction. Knowledgeable in P&L management, training, strategic planning, budgeting, financial reporting, and leadership qualifications. Established reputation for motivating and hands-on management style that inspires teamwork. As a Veteran and professional, I have always adhered to a customer-centric approach and adhered to the rules, regulations and safety policies. My effective communication style has earned me relationships of very high level and highly positioned customers. I am highly adaptive and am ready for last minute changes and schedule alterations.