Eric Robichaud

Background

About Eric Robichaud

At UNI Financial Cooperation, my focus is on elevating organizational efficiency through strategic IT initiatives. With a strong foundation in IT strategic planning and process efficiency, I have honed my skills in modeling business processes and implementing tailored technological solutions that resonate with customer needs. My role involves a critical partnership with internal stakeholders to ensure our management information systems are robust and forward-thinking. The experience as the Head of the National Capital Region IT Service Desk at the Department of National Defence refined my competencies in technical project management and IT architectures. There, our team's dedication to service excellence was recognized with multiple NOVA Awards, a testament to our success in maintaining high-performance IT service desk operations and delivering innovative support to VVIP clients. These achievements underscore my commitment to leveraging IT as a strategic enabler for business growth and service superiority.