Eric Thompson

Background

About Eric Thompson

Multi-discipline writer/editor with a track record of providing product documentation, training materials, and marketing copy for a wide range of users and organizational needs. I have extensive experience as a highly capable contributor of top-notch user-facing content and training materials, effective user advocacy, UI copy, and QA support - all with minimal oversight and kept within the business needs of the organization. In addition to content development, documentation management, and information architecture, my goal is to provide exemplary service to my internal and external customers. I've built processes, served as a central editor and content strategist for development, marketing, sales and contracts, and customer support, and administered and developed processes for software tools used organization-wide.