Eric Vercelletto

Background

About Eric Vercelletto

Over 30 years of experience in the industry of Information Technology, with both managerial and technical emphasis. • High-level expertise in Relational Databases Systems management and optimization. High-level expertise on Unix and Microsoft Operating Systems. • Design of smart Internet of Things architecture solutions • Technical Support, Training and Senior Consultancy, specialization in RDBMS and OODBMS and 4th Generation Languages. • Leadership on customer issues resolution plans, achieved thru coordination of Technical Support, Expert Services, Product Marketing and Engineering actions. • Conception, design, development, test, Rollout, maintenance and optimization of implementation projects ranging from specific applications for small and mid-sized enterprises to nation-wide projects for governmental organisms. • Teamwork with customer’s Project Directors and regular reporting to customer’s Executive level. • Quality Specialist on IT Projects Implementation, thru the conception, development and use of software quality control methodologies and tools, as well as performance management and optimization. • Strong bias onto issues tracking and solving, thru adequate issues management methodology. • Written and oral communication, plan of action, project methodology, implementation quality and robustness, end user adoption, return on investment are the main daily guidelines. • Experience includes “final customer” companies, national integrators and worldwide leading software editors based in the Silicon Valley. • Technical writer in the User Group Informix France newsletter • Daily written and spoken languages ( bilingual ): English, Portuguese, Spanish and French Specialties:* Data Bases Engines ( mainly IBM Informix )* Architecture Design and Optimization * Application Design and Optimization * Proactive Tracking and Management of technical issues resolution process * Performance Tuning Specialist * Solid experience in CRM