Eric Vigo

Background

About Eric Vigo

CONNECT or send a message for ideas on creating sustainable and reciprocal long-term connections with customers, clients, and buyers through concepts based on applied improvisation- FIRST, CLEAR INTER-PERSONAL ISSUES THAT YOU OR YOUR COLLEAGUES MAY FACE EVERY DAY You know when: • the person you are speaking to you really isn't listening (and it's important they do); • when you're talked over by someone on a regular basis; • an ongoing conflict between two people seems never-ending; • teams aren't so cohesive well when half the team is remote? We tackle these and more. Improvisation has been called "a gym for people skills" or "vocal mindfulness". And with this in mind, we positive working environments people so staff can listen, accept others and build on what others offer. And we do this by concentrating on. In the end, this builds up a safe work environment. And that safety deepens trust, which forms the best atmosphere for collaborating or strategising, which helps you keep staff. How? each improvisation exercise and game contains a that can influence your thinking and behaviour. You directly apply those to solve issues within your team (or even home). Because improv exercises are experiential, you absorb and easily retain these much easier. EXTEND THIS TRUSTING ENVIRONMENT TO INCLUDE YOUR BUYERS (CUSTOMERS/CLIENTS) Once meetings, brainstorming, strategy, or conflict resolution is great, extend this to buyers, where their returning and increased patronage is the goal. Customer-fronting teams can: • create with buyers a more positive space, where buyers feel they are for and listened more than they expect, creating reciprocation; • solve problems better and/or on-the-spot; • leave a more marked impression. You decrease your customer acquisition costs, increase your NPS score and customer loyalty, and maximise sales which impacts. WHAT WE OFFER TO YOU We are offering a no-cost 30 minute introductory taster (online or in person). Then if you want to go further, we see how we can be of value, and start a three-week Improv@Work program, and shorter ongoing sessions to reinforce specific. Lets chat about where you want to be, and how we can help you get there, through improv. Australia • International • 1800 887 022 • rebootr.io