Eric Witzig
End User Services Manager at Engineers Gate
Based in New York, United States
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Seniority
Manager
Department
Customer/Client Service
Location
New York
Industry
Financial Services
Company size
228
Contact information
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e•••••••@eglp.com
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Background
About Eric Witzig
IT services manager specializing in End User Services and ITSM optimization. Adept at leading support teams, managing desktop engineering functions, and implementing scalable ITSM solutions. Experienced across global banks and hedge funds. Known for blending hands-on technical skills with strategic leadership to drive innovation and continuous improvement. I help financial services firms, from major global banks to agile hedge funds transform their End User Services and IT Service Management operations. I lead support teams, oversee patching and software deployment strategies, and deliver tailored ITSM solutions that align with business needs. With one foot in strategy and the other in hands-on tech, I bring a balance of vision and execution. Fluent in French, I excel at building strong relationships across global teams and stakeholders, consistently ensuring high-quality service delivery and strategic alignment. I’m passionate about continuous improvement and fostering a culture of innovation.
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