Erica Baker

Background

About Erica Baker

As a Core Account Executive at Salesforce, I work closely with small businesses to help them grow smarter and faster using scalable CRM and AI-powered tools. I specialize in understanding each business's unique needs and delivering solutions that improve sales, customer service, and efficiency. From first conversation to onboarding, I guide small business owners through the process of building stronger customer relationships and driving real results with Salesforce. I also have a passion for fitness and wellness, and I am a certified Pilates instructor at Club Pilates. I lead innovative group classes that help clients improve their health, mobility, flexibility, and strength, following the six fundamental principles of Pilates. I hold a Bachelor of Business Administration in Marketing from Stetson University, where I learned the fundamentals of marketing research, digital marketing, social media, and communication. I also had the opportunity to study abroad at the University of the Highlands and Islands in Scotland, where I gained valuable cross-cultural experience and insights. I am always looking for new ways to expand my knowledge and skills, and I am interested in learning more about the latest trends and technologies in the sales and marketing industry.