Erica Monteiro

Background

About Erica Monteiro

I am a customer-focused professional, with a strong work ethic, bringing over 10 years of experience working in the legal industry, offering effective solutions to complex problems. With excellent organizational skills and strong attention to detail, I am looking for an opportunity to provide administrative and secretarial support in a legal environment. I am recognized for my strong ability to work under pressure and meet deadlines, as well as the facility to learn. I do my best to carry out and develop what is assigned to me, achieving positive results. Some of my main characteristics are the attention to detail, sense of urgency besides strong ability to propose improvements in internal processes. I am able to understand and adjust work procedures, seeking maximum efficiency in long-term results. KEY EXPERIENCES AND STRENGTH: • Proven experience providing secretarial and administrative support in different legal areas, contributing to the effectiveness of the daily workflow. • Excellent organizational skills which enable me to organize documents, information and files, manage correspondence, as well as update data into the system, bringing greater visibility to the entire team. • Excellent customer service skills, able to be the client’s first point of contact, answering emails, directing calls and solving recurring queries. • Experience preparing briefs, court books and other legal documents, maintain legal files and assist with client enquiries. • Ability to manage the agenda, control schedule, plan events and assist in meetings. • Knowledge to assist in travel and hotel management, car rental and expense control. • Significant performance in research development and reporting. • Knowledge to assist in the management of payment collections, issuance of invoices, budget control and accounts reconciliation.