Erica Musa

Background

About Erica Musa

Market Manager- Metro Detroit North - Collision Service Writer- Collision repair shop General Manager - with knowledge of frame machines, alignment racks, paint booths and materials; estimating system, Mitchell estimating system, and more. I have experience in running a facility which included running production, handling customers, managing all employees and making sure equipment and paint booths are maintained. Experience writing for State Farm, Citizens, The Hartford, MetLife, Allstate, Encompass, Esurance, USAA, and much more. Excited and willing to learn much more and move forward with my career in collision repair. Pristine customer service skills and a team building attitude! Daily business includes assisting all employees on daily operations, managing AR’s, and remaining in contact with all GM’s to support them in running their stores.*Michigan State Certified Mechanic* Unitized Body and Structural Repair Collision Related Mechanical Repair *I-Car Platinum Certified**Braze Weld Certified**Awarded Boyd WOW Silver Star Employee 2018**Awarded Boyd WOW Bronze Star Employee 2022* I also previously service wrote at a mechanical automotive facility and have extensive knowledge of suspension, alignments, brakes, and engine repair; including bolt on mechanical, maintenance, and heavy engine repair.