Erica Oates

Background

About Erica Oates

As a Project Specialist at Paylocity, I have been working for over two and a half years to help our clients optimize their payroll and human capital management processes, leveraging my talent assessment and digital marketing analytics skills. I have successfully managed multiple large accounts, increasing client satisfaction, retention, and referrals. My passion is growth, both for myself and for the organizations I work with. I have a background in the hospitality industry, where I improved guest experiences, built social media presence, and implemented tools to generate a culture of care. I also hold several certifications, including, Financial Operations Specialist, ServeSafe, Restaurant Marketing Director Training, and Certified Trainer, which demonstrate my commitment to excellence and continuous learning. I am always looking for new opportunities to expand my knowledge, network, and impact.