Erica Thomas

Background

About Erica Thomas

With more than 15 years of customer service experience, I am a business operations assistant who can gain customer confidence and trust. I have worked with people from diverse backgrounds and cultures, and I have excellent communication and interpersonal skills. I am also proficient in MS Office and records management, and I can handle data entry tasks with speed and accuracy. One of my core competencies is inbound marketing, which I have developed through my previous role at Chanel Couture Design & Graphics. I helped the company attract and engage customers online, using various digital platforms and tools. I also contributed to the procurement of superb organizational skills and my ability to work effectively and cohesively with the clients and customers. I am looking for employment opportunities where I can apply my thinking skills and domain expertise to support the growth and success of an organization.