Erica Tong

Background

About Erica Tong

Motivated and energetic Facilities Director with combined 15+ years of experience in facilities planning, development, operations, and project management. High achiever in all aspects of project management, people management, financial management, and operations. Reliable team leader who effectively meets goals through strong leadership, interpersonal communication, and analytical abilities. Experienced in building operations via years of collaboration with various Facilities Management teams in healthcare, research laboratories, and post-secondary institutions. Organized, take-charge professional with exceptional follow-through ability and detail orientation; able to plan and oversee projects from conception to successful conclusions. Verifiable strengths in strategizing, designing, and improving processes and work procedures in support of Continuous Improvement Programs. Goal-driven approach to quality and safety control, cost avoidance, process improvement, and regulatory compliance. Specialties: facilities operations, project management, healthcare, research, and higher education facilities, personnel management, space planning and implementation, infrastructure redevelopment, BioContainment Level 2+ & 3 facilities, GMP, GLP, ISO 17025, laboratory management, health & safety, public procurement